Prevent Social Media Damages

Prevent and Control Risks Associated with Social Media

 

  • Manage and share pre-approved content
  • Monitor social media pages and platforms
  • Capture relevant information
  • Analyze the information to identify risks
  • Alert individuals to relevant risks
  • Quarantine posts and manage risk cases

 

Get started today!

 

 

 

 

 

 

 

 

 

 

SafeGuard product banner website

Comply with Global Regulations, Policies and Legal Requirements

 

OpenQ’s policy-driven Social Media Risk Management solution, SafeGuard, was developed to grow and scale with the expanding networks, media and management needs of social business.  SafeGuard’s unique architecture encompasses a central cloud application which connects to individual social networks using platform apps that are native to the networks themselves.  This direct, native app approach provides our customers with the ability to implement rapidly via app install, and to access the same set of risk management tools whether they are in SafeGuard itself, a network or SMM platform.  When a native app connection is not available OpenQ customers use a library of services-based meta-connectors to connect to the networks they wish to engage.   OpenQ categorizes networks as:

Internal social: including Salesforce.com’s CRM, Chatter, Communities, Yammer; IBM Connections; and other legacy applications

Extended-enterprise social platforms: Chatter and Communities and other company-sponsored communities and portals

External social platforms: Facebook, LinkedIn, Twitter, Blogs

Social Media Management platforms: such as Hootsuite and Marketing Cloud

 

Get started today!

SafeGuard internal social webiste banner

Leverage Internal Social Media Collaboration Platforms

 

Internal social collaboration platforms enable organizations to reduce costs, create more efficient processes, share information compliantly and gain faster insight into conversations.

One of the main reasons internal social initiatives fail is compliance. Due to legal and regulatory concerns, organizations often abandon internal social collaboration platform pilots, or scale back functionality to the point where it is not beneficial to the end users. Successful adoption starts with sound policies and the ability to monitor utilization for risk without requiring a company to review every post.

SafeGuard your organization with the ability to monitor internal social media posts on platforms like IBM Connections®, Salesforce.com’s Chatter®, Yammer™, and many others. OpenQ’s patent-pending, award-winning SafeGuard technology enables regulated organizations to monitor social platforms and identify risk with powerful language processing within posts as well as inside file attachments. A pre-approved content library, real-time monitoring are both available and content archiving enable the ability to remediate risk and provide full audit trails for e-discovery.

Get started today!

Web banner analytics

Social Media provides a valuable channel for insights. As an additional opportunity to utilize predictive insight regarding where risk is more likely to occur:

  • Identify potential safety or security issues
  • Address non-compliant discussion quickly
  • Monitor employee communications for risk and policy compliance
  • Understand potential hazards based on social media sites, such as Facebook and Linked In

Utilize risk insight and analysis to reduce potential legal and regulatory hazards.

Get started today!

 

 

 

 

 

 

 

 

Prevent Social Media Damages

Prevent and Control Risks Associated with Social Media

 

  • Manage and share pre-approved content
  • Monitor social media pages and platforms
  • Capture relevant information
  • Analyze the information to identify risks
  • Alert individuals to relevant risks
  • Quarantine posts and manage risk cases

 

Get started today!

 

 

 

 

 

 

 

 

 

 

SafeGuard product banner website

Comply with Global Regulations, Policies and Legal Requirements

 

OpenQ’s policy-driven Social Media Risk Management solution, SafeGuard, was developed to grow and scale with the expanding networks, media and management needs of social business.  SafeGuard’s unique architecture encompasses a central cloud application which connects to individual social networks using platform apps that are native to the networks themselves.  This direct, native app approach provides our customers with the ability to implement rapidly via app install, and to access the same set of risk management tools whether they are in SafeGuard itself, a network or SMM platform.  When a native app connection is not available OpenQ customers use a library of services-based meta-connectors to connect to the networks they wish to engage.   OpenQ categorizes networks as:

Internal social: including Salesforce.com’s CRM, Chatter, Communities, Yammer; IBM Connections; and other legacy applications

Extended-enterprise social platforms: Chatter and Communities and other company-sponsored communities and portals

External social platforms: Facebook, LinkedIn, Twitter, Blogs

Social Media Management platforms: such as Hootsuite and Marketing Cloud

 

Get started today!

SafeGuard internal social webiste banner

Leverage Internal Social Media Collaboration Platforms

 

Internal social collaboration platforms enable organizations to reduce costs, create more efficient processes, share information compliantly and gain faster insight into conversations.

One of the main reasons internal social initiatives fail is compliance. Due to legal and regulatory concerns, organizations often abandon internal social collaboration platform pilots, or scale back functionality to the point where it is not beneficial to the end users. Successful adoption starts with sound policies and the ability to monitor utilization for risk without requiring a company to review every post.

SafeGuard your organization with the ability to monitor internal social media posts on platforms like IBM Connections®, Salesforce.com’s Chatter®, Yammer™, and many others. OpenQ’s patent-pending, award-winning SafeGuard technology enables regulated organizations to monitor social platforms and identify risk with powerful language processing within posts as well as inside file attachments. A pre-approved content library, real-time monitoring are both available and content archiving enable the ability to remediate risk and provide full audit trails for e-discovery.

Get started today!

Web banner analytics

Social Media provides a valuable channel for insights. As an additional opportunity to utilize predictive insight regarding where risk is more likely to occur:

  • Identify potential safety or security issues
  • Address non-compliant discussion quickly
  • Monitor employee communications for risk and policy compliance
  • Understand potential hazards based on social media sites, such as Facebook and Linked In

Utilize risk insight and analysis to reduce potential legal and regulatory hazards.

Get started today!